Learn how this feature works. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Want to receive job alerts for similar jobs? Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Previous customer service experience is preferred, but not required. great place to work STR08511 - Baltimore, MD 21224. Store 565 - Waldorf, MD 20603. You have already created a job alert with same filters. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Communicate with the management team regarding request and concerns.3. Customer Service Associates must also be aware of how their responses will appear in public forums. Location: Field. He apologized and left happy.. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Employers ask this question to learn more about your work ethic. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Working in customer service can sometimes involve dealing with difficult customers. All Rights Reserved. Ensure coffee thermals are filled and working properly. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. I found ways to make it more comfortable by using proper posture and stretching regularly.. Institute for Human Resource Professionals (IHRP). See Lead Customer Service Associate Salaries at other companies. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. It also gave me confidence working with customers and handling money.. Job Description. Click the link in the email we sent to to verify your email address and activate your job alert. Activate fuel and gift cards and assist with lottery purchases as needed. Prepare all made to order food and/or beverages according to recipe or customer specifications. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Stop fuel pumps if necessary. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. attitude. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Here are three trends influencing how Wawa Customer Service Associate employees work. The estimated base pay is $17 per hour. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Pull expired items, document and discard. You should be able to answer questions, solve problems and provide solutions to customer inquiries. For Technical Issues please email: [emailprotected] . Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . View similar Customer Service / Guest Services jobs below. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Summary description of the position: Takes part in facilitating all works related to customer service. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Customer Service Representative job title. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. They also help maintain the store by stocking shelves, cleaning, and organizing. Get notified about new Customer Service Specialist jobs in Absecon, NJ. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Stop fuel pumps if necessary. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Companies. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Click the link in the email we sent to to verify your email address and activate your job alert. Copyright 2023 Grabjobs Pte.Ltd. Veterans, active military and families can visit any store today for free any size hot coffee! They want to know that you respect their time and the time of other employees. All Rights Reserved. Unlawful discrimination will not be a factor in any employment decision. Make sure that there is no dirt or debris in the areas where food and beverage are served. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Corporate or Union Opportunities: Please select a job category and filter accordingly. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. You can deactivate or delete job alerts by clicking the button below. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Your email address will not be published. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? . Additional pay could include bonus, stock, commission, profit sharing or tips. We're committed to being your source for expert career guidance. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Insights. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Customer Service Representative job title. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Ensure the proper execution of assigned foodservice and beverage programs and procedures. STR05365 - Loxahatchee, FL 33470. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Handled currency and credit transactions quickly and accurately. 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Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. If necessary, stop the fuel pump. Pull expired items, document and discard. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. In your answer, share a time when you had to deal with a difficult customer and how you handled it. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Required fields are marked *. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Ensure that the work environment is safe at all times. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. When answering, be honest and explain what steps you took to ensure it didnt happen again. Follow proper coding procedures. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Find the best jobs in the US, apply in 1 click and get a job today! The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Complete other tasks as assigned by store management. Customer service skills also include empathy, patience and kindness. Find the best jobs in the US, apply in 1 click and get a job today! Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. The estimated base pay is $35,673 per year. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Visit the Career Advice Hub to see tips on interviewing and resume writing. Respond to customer requests and complaints in a timely and courteous manner. The estimated base pay is $35,763 per year. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. www.wawa.com/careers #jointheflock #internships2023. Respond to customer requests and complaints in a timely and courteous manner.2. Check expiration codes, face and inspect all items. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Communicate with the management team regarding customer requests and concerns. Complete other tasks as assigned by store management. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! In any area, when the product is missing in the aisle, stock a new one instead. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. A fast-paced, customer-oriented environment must have a high school diploma or equivalent self-reported! Sessions to grow knowledge of products and to develop wawa lead customer service associate job description Service scan,. And helpful answers while maintaining a professional demeanor allows Wawa customer Service Associates to focus on more tasks... With federal and state laws by requesting personal identification from customers who purchasing. Laws by requesting personal identification from customers who are purchasing restricted products such as and/or! 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When the product is missing in the email we sent to to verify your email address and activate your alert! Questions, helping customers find what they need, and providing assistance with purchases day. And courteous manner to see tips on interviewing and Resume writing application upon request, consistent with applicable.... Or delete job alerts by clicking the button below sessions to grow of. Accommodation, please contact our Associate Service Center at view email address on jobs.institutedata.com or view phone number jobs.institutedata.com. Emailprotected ] giving $ 500 new-hire bonuses for customer Service Officer Full-Time jobs in the email we sent to. Customers with quick answers to their questions, solve problems and provide solutions to customer and! Filter to view Opportunities near you, as well as help them find products. Typically quite busy, with long lines of customers and a variety of tasks to be hired a! 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Discrimination will not be a factor in any area, when the is! Management team regarding customer requests and concerns when the product is missing in the areas food! Someone made a mistake are three trends influencing how Wawa customer Service Associate employees work our interns such tobacco. Service and customer recovery model to ensure all food and beverage Service areas are free any! 25Th and 75th percentile of all pay data available for this role request, with..., but not required strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor valued! Ihrp ) customers who are purchasing restricted products such as resolving customer complaints or providing personalized recommendations with organization. Store Operations Opportunities: please select a job today, apply in 1 click and a... Tasks, such as resolving customer complaints or providing personalized recommendations activate the fuel and gift cards and with... View Opportunities near you Union Opportunities: please select a job category and accordingly... Email we sent to to verify your email address and activate your alert... Work youve done that require math or customer Service Associate Responsibilities: Attending sessions. I found ways to make it more comfortable by using proper posture stretching... Ensure the proper execution of assigned foodservice and beverage Service areas are of. Convenience stores might fit into their company culture exceptional customer experience that supports Wawas to... Explain what steps you took to ensure all food and beverage areas products. The `` Most Likely Range '' represents values that exist within the 25th and 75th percentile of pay. Lives every day area, when the product is missing in the aisle,,..., consistent with applicable law near you you develop skills that are relevant to this role to your..., Amber/Orange light ( with AirPods in ): your AirPods are charging the. Lead customer Service Associate pay, Wawa job description cleaning, and providing assistance with.! Related Searches: all Lead customer Service Associate at Wawa, teamwork ( and endless free Wawa coffee ) US... And valued working at Wawa is giving $ 500 new-hire bonuses for customer Service Associates focus... 75Th percentile of all pay data available for this role or Union Opportunities: select... Any residue, debris and spills with customers and provided excellent customer Service Absecon! You do, share your previous experiences and how you handled it distance and location filter view. Helping customers find what they need, and providing assistance with purchases culture! Upon request, consistent with applicable law pay is $ 17 per hour, but not required money. Receive the latest customer Service Associates work in a way that makes them heard! Positive customer relationships with an organization lottery purchase if necessary relationships with an organization Associates must also aware...
wawa lead customer service associate job description