All answer choices are communication technologies being used by companies today. c. face-to-face communication b. agenda setting theory. a. a. cultural relativism. b. perspective taking a. e. kinesics, In this public speaking class, Allen was very annoyed by Melissa's overuse of the "ers" and "ums" when she was talking. b. cultures vary along five dimensions. c. visual aids help speakers relay their speech quickly and efficiently. b. emerging Select a topic appropriate to the speaking occasion. a. totalizing e. indemnification. b. -is the most accurate statement about communication. Adapt to the listeners. a. body artifacts d. 50 percent c. to fortify a speaker's opinion The Nile River flows for a longer distance than any other of the world's rivers. d. Strive for accuracy and clarity. c. chronemics e. Engage about evenly in I language and you language. A culture where men and women share equal responsibility for household chores would most likely be considered collectivist. c. message complexity. False, Ethnocentrism can be found in all cultures. The term used to define what is expected of individuals because of their specific positions in an organization is called their When a speaker attempts to change listeners' attitudes, beliefs, or behaviors or attempts to motivate them to take some action, the purpose of this speech is B. Attitudes change day by day while moods persist over time. d. comparative c. motivated sequence a. c. Grandstanding Which of the following is an accurate statement about communication? A willigness to learn about and practice beliefs and practices different from one's own; being open-minded and receptive to new experiences. Which Barrier is this? c. Entertainment speech e. organizational rituals, Organizations have certain ______________ governing aspects of work life such as hiring, promotion, benefits, grievances, and medical leave. b. organizational culture. e. thoroughness. e. owning your own feelings. b. eye contact a. Action d. Satisfaction It is motivational and artistic. According to Walther, people's online relationships with others do not have the same potential for intimacy that their face-to-face relationships have. b. a cultural norm d. demonstrate warmth. Question options: A) a. Communicators consider the eyes to be the most accurate predictor of a speaker's true feelings and attitudes. Marshall McLuhan coined the phrase "the medium is the message", which means the way you send a message affects the way the message is perceived. a. a general purpose All of the following are true about symbolic abilities EXCEPT b. power over c. organizational hierarchy. What advice should Sydney follow? She arrives on time wearing a business suit. Collaborate in team-based written and oral presentations. b. empathy. Which of the following criteria are used for evaluating the ethical standards of supporting materials? c. power distance. Which of the following should be included in the minutes of a meeting? e. critical audience analysis. 34. True The reason Anita was performing so poorly at work was that she was _______, having a problem with psychological noise, In the Q & A period after his speech, Will responded "If I understood your question correctly, you are asking how I interpret the legal battle. e. All of these answers are guidelines for effective persuasive speeches. b. specific purpose. a. This made it difficult for her to listen to the speaker's message. In this case, Will is ________, Alexis is talking to Ryan about the horrible day she had. Businesses today generate a wide range of messages using a variety of media. Trustworthiness Verbal communication is more believable than nonverbal communication. a. limit the number of statistics used in a speech. Why is Laura speaking to her grandma in this manner? c. to persuade. Major trends in today's dynamic world of work include increased emphasis on self-directed work groups and virtual teams, heightened global competition, innovative communication technologies, new work environments, and focus on False. c. paraphrasing. Most people are good listeners. Ryan responds: "Don't worry. e. All of these answers are correct. Elliot doesn't know where to focus his energies. Ad hominem a. Internet c. Group membership is valued by individuals in low-context cultures. b. the sleeper effect. H4 - Deutsch im Alltag - Kapitel 6 - Wonen, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. This is referred to as _________________. d. Workers today communicate less than in previous years. b. c. online relationships have lesser potential for intimacy than face-to-face relationships d. dilution. d. keeping an open mind, establishing a receptive mind-set, and listening between the lines. Which statement describes how the two statements compare? You are attracted to a person who just walked by. One day I'll make a great salary." b. using loaded language to refer to Dolores's ability to listen is being hindered by He closes his office door, shuts off his computer, and lets all incoming calls go to his voice mail. Even though he has lived in the United States for the last 15 years of his 20-year life, David is very passionate about helping address the economic hardships in the Philippines and chooses to speak on this for his class. b. Grandstanding According to research, what percentage of our work time is spent listening? Q. d. The meanings of nonverbal behaviors are universal among all cultures. Annie is engaged in ______ listening. Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the . e. do all of these. Which of the following is an accurate statement about communication apprehension? 12 Care Deliver Strategies, N432 Test 2: Ch. This thesis sentence suggests which organizational pattern? The manager should b. connect with listeners' values and experiences. d. nonverbal communication, In a conversation, nonverbal regulators indicate who talks when and to whom. False, It is impossible to not communicate. . b. vocal distractors Amy is doing what effective part of informative speaking? Which of the following is NOT a guideline for effective informative speaking? e. creation of digital divide, nearly instant speed, and ease of manipulation. A. You are being defensive listener when you turn the topic of conversation toward yourself rather than show interest in the other person. Wait as long as possible to choose a topic so that you have options. __________ involves storing applications and data in remote locations. d. Intimate zone, Which of the following is not a dimension of culture? Considering the differences in the way men and women communicate, Michael will most likely respond by ______. a. John is a U.S. citizen. Casual listening refers to listening without much attention. c. understand the perspective of those who have special experience with the topic. Mass communication is the correct answer. However, she questions whether the salesperson really knows what he's talking about, and if he is sincerely interested in helping her. False, When verbal and nonverbal messages contradict, the nonverbal message is considered to be more believable. a. uses and gratifications theory. Which Barrier is this? (Clarification)", Jeff is invited to a party at a friend's house. b. a. People should be certain when interpreting nonverbal behavior for improving their nonverbal communication effectiveness. d. hypothetical language to explain your feelings. e. noise. Placing emphasis on written information July tells Michael about a problem she's been having at work. Persuasive speaking is usually more controversial than informative speaking. Reflected appraisal refers to judging the personal qualities of another attaching meaning to behavior. Effective communication skill 1: Become an engaged listener. Which of the following is an accurate statement about culture? Scholars estimate that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication? What is the fifth step in the communication proccess? This is an example of High-context Cultures Ray happened to see his friend Darren after a long time. True d. to highlight. d. Deductive reasoning It is a probing strategy used by listeners to extract as much information as possible from speakers. The first statement is using emotive language and the second is using a fact. b. Adaptation is the process of. c. the halo effect. "One day I won't have to worry about money. e. Informative speech. She also had trouble listening to her manager's directions. c. promoting from within. b. library Sally doesn't want to be interrupted while she's speaking so she avoids looking at others until she has said all she wants to say. Empathy refers to. a. Which of the following characteristics are attributed to someone who has ethos? Which theory assumes the media spotlight some issues, events, and people while downplaying others? Store managers at Kids Clothing, Inc. are required to conduct weekly audits of the returns the store has processed. d. Appear to care about the welfare of the audience members. c. chronemics d. skills training True Diego and his supervisor have coffee together every Monday. c. environmental distraction False, The United States is an example of a high-context culture. e. indexing. Steve is unsure if Lindsay is mad at him or if she's just trying to be funny. False. Which of the following is an example of a complete perception check? c. Terminal credibility c. climate a. people generally expect structure and they expect ideas to be orderly c. Avoid fallacious reasoning. d. media literacy. "We must stop! a. television. b. invention. d. democracy, Celene told her coworker, "I'm glad Jin will be working with us on our project. b. a specific purpose c. haptic e. being mindful. c. uncivilized Which theory assumes that people are active agents who deliberately choose media to gratify themselves? c. between 35% and 50% She shuts down her computer, turns off her smartphone, and tells her assistant to hold all incoming calls for the next hour. d. more than 65% Are proficient in using technology. The salesperson takes her around the lot and shows her several new cars. d. Language problems, Scott needs to participate in an important videoconference. a. b. practicing empathy. c. Life is like a box of chocolates. a. message overload. In act II, scene ii lines 23637, Hamlet says, Why, then, tis none to you; for there is nothing either good or bad, but thinking makes it so. What assumptions underline Hamlets response? c. five to seven members. We spend more time listening on the job than reading, writing, or speaking. Competent intercultural interactions and relationships will be difficult if the communicator is not open-minded. e. none of these; they are equally reliable. c. paralanguage 2. You don't know if you need to get off the bus to the next stop. True or False. Raul's confusion about Americans' pace of life is based on which aspect of nonverbal behavior? e. communication. c. collegial stories. Judy did not properly complete a task given to her by her supervisor. Two-way communication becomes difficult at a distance of 12 to 25 feet. Jeff does not like parties and doesn't want to go but it's his friend's birthday. c. facial expressions d. Select a topic on which you and listeners agree. a.placed nonverbal communication in its appropriate context The use of one's own culture and its practices as the standard for interpreting the values, beliefs, and norms of another culture is known as Initial credibility e. all of these. Whether or not her audience likes her topic e. literal listening. d. supervisory communication. True or False. e. femininity, Jacob tries to avoid ambiguity and vagueness. b. Amy says, "Some of you in this classroom are parents. Which principle of nonverbal communication is exemplified in this scenario? a. a. Personalize the issue, problem, or topic. These are examples of what type of communication to demonstrate interest and attentiveness? b. cooperation. c. avoiding smiling and eye contact because these behaviors may not be their cultural norms True True or False: Social media communication is the type that is less personal, controlled by gatekeepers, and sent by organizations to large audiences. a. "Knowing how to create a Zombie Apocalypse Preparedness Kit could save your life one day" is an example of what? c. Slippery slope which of the following is an accurate statement about communication? Communication may be classified into different types based on the number of participants. a. Either-or Women are more likely than men to disclose vulnerabilities to others. b. prejudgment. Which Barrier is this? Proofread each sentence to correct spelling, punctuation, and capitalization. The ability to share another person's experiences and emotions; thinking of how the receiver feels and is likely to respond. Save. a. b. loaded language. B) b. Since very little published research exists on this topic, Jill decides to poll her student colleagues and some faculty members on their attitudes, opinions, and preferences about faculty. a. body characterization However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. Do you have a suggestion to improve them? (Behavior) I wasn't sure if you were busy or if you were upset with me (Interpretation) Why didn't you call? a. individualism/collectivism When his wife asks him where he's going, he adopts a facial expression of frustration and says, exasperaterdly, "We have to pull extra shifts Shawn got fired." b. paraphrasing e. assimilation. b. prejudgment. a. dual perspective. "I share a concern about this neighborhood." Rebecca goes to buy a new car. a. speaking to inform d. critical theory c. climate c. Writing is a skill set used only by managers and corporate executives. d. Build credibility with listeners. b. citing gestures Then write a third-person pronoun to complete the sentence correctly. Self-concept shapes communication an is affected by one's response to communication, Incorrectly thinking that a person's smile is an indication of their attraction to us is a problem of _____, _____ means you have compassion for another person while ______ means you have a personal sense of what it feels like to be in their shoes. if it is present perfect, past perf. When you state that symbols are not intrinsically connected to what they represent, you are asserting which of the following statements? , nonverbal regulators indicate who talks when and to whom her audience likes her topic e. literal listening us! Democracy, Celene told her coworker, `` I share a concern about this neighborhood. her several cars. People are active agents who deliberately choose media to gratify themselves ; thinking of how the feels! 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which of the following is an accurate statement about communication?